Keep your equipment moving.

A machine waiting on a part is a machine that is costing you money. Parts are not an afterthought in this business — they are most of the relationship.

Categories

What usually needs replacing.

Balers and compactors are mechanically straightforward and they fail in predictable places. Knowing which places is the difference between a two-hour repair and a two-week one.

Organized warehouse shelving holding hydraulic cylinders, valves and wear components

Hydraulics

Cylinders and seal kits, pumps, valves and manifolds, hoses and fittings, filters and hydraulic fluid.

Electrical & controls

Motors and starters, contactors and relays, limit and pressure switches, photo-eyes, control panels, push buttons and interlocks.

Wear components

Shear blades, wear plates and liners, guides, rollers, bearings, chains and pins.

Structural & access

Doors and hinges, latches, gates, guards and hardware that takes daily abuse.

Consumables

Baling wire and ties in the gauge and length your machine actually calls for.

Safety components

Guards, interlocks, emergency stops and lockout hardware — replaced, never bypassed.

Requesting a part

What we need from you.

Waste equipment parts are frequently model-specific and visually similar across models. These four details prevent the wrong part arriving.

  1. The data plate

    Make, model and serial number. A photo of the plate is better than transcribing it.

  2. A photo of the part

    In place if possible, and removed if you already have it out. Include anything stamped on it.

  3. What the machine is doing

    Symptoms matter. Sometimes the failed part is not the part that caused the failure.

  4. Urgency and location

    Whether the machine is down now, and where the part needs to go.

Content to confirm before launch

Nichols to confirm: whether a searchable parts catalogue or lookup should be built, which brands and models parts are stocked for, whether parts are held in inventory locally or ordered in, typical availability and shipping timeframes, whether parts ship nationwide, whether the company sells parts to customers who service their own equipment, and whether a parts request should route to the same inbox as service requests.

Know the part, or just the symptom?

Either is enough to start. Send a photo of the data plate and we will work it out from there.